Sprout Social
Manage publishing, engagement and reporting with Trellis AI across social channels
Ratings and score variables
These are third-party review snapshots from the supplied research. They are not Toolbaaz scores or evidence of Toolbaaz hands-on testing.
7,245 reviews · 5-point scale
Listing scope: exact_sprout_social_platform_listing
View G2 source609 reviews · 5-point scale
Listing scope: exact_sprout_social_platform_listing
View Capterra sourceToolbaaz feature, usability, value and integration/trust scores were not supplied. Those variables will appear after an editor records and approves them.
Quick facts
- Vendor
- —
- Pricing model
- —
- Plan pricing
- Essentials US$79/seat/month equivalent, billed annually (or US$99 monthly); 30-day trial Vendor source checked; not a hands-on review
- Free plan
- Not confirmed
- Free trial
- Yes — check eligibility
- Last verified
- Not yet verified
About Sprout Social
Sprout Social combines multi-network social publishing, an engagement inbox, monitoring, reporting and AI-assisted campaign workflows. Its Trellis AI teammate appears on the publishing-oriented Essentials tier, but the brand also sells substantially more capable Standard, Professional, Advanced and Enterprise plans. The current public US price begins at $79 per seat/month equivalent on annual billing for Essentials ($99 if paid monthly), rising to $199/$299/$399 per seat/month equivalent on annual billing for Standard/Professional/Advanced; Enterprise is custom-quoted. Essentials and Standard allow five social profiles each, while Professional and Advanced offer unlimited profiles. AI Assist Enhance Post is on Professional+, AI Assist Enhance Reply and API/helpdesk access are on Advanced+, and Listening/Premium Analytics can cost extra. Official plan comparison currently states 100 AI-agent credits per seat/month on the self-serve tiers. This breadth can suit larger social teams, but per-seat costs and add-ons merit budget modeling. G2 and Capterra ratings reflect the full platform, not separate Trellis evaluations; Toolbaaz has not run a hands-on publishing or customer-support benchmark.
Best for
Agencies, social teams and brands coordinating multiple profiles, engagement and reporting; less economical for budget-focused solo creators or buyers expecting advanced analytics and AI Assist on the Essentials plan.
Sprout Social pros and cons
Pros
- Unified scheduling and calendar supports coordinated cross-channel publishing.
- Smart Inbox and monitoring consolidate engagement workflows on Standard and above.
- Professional/Advanced add substantial reporting, AI writing assist and care features.
- New Essentials tier offers a publishing-oriented entry point below Standard.
- Public pricing distinguishes annual per-seat cost and plan profile caps.
Cons
- −Seat-based charges can rise quickly as teams expand.
- −Five-profile limit on both Essentials and Standard.
- −AI Assist Enhance Post and Enhance Reply are not available in every tier.
- −Social Listening and Premium Analytics require additional commercial quotes.
- −Some reviewers report publishing glitches, disconnections and expensive support experiences; these are anecdotal reports.
Features
Platforms
Integrations
Pricing — vendor source checked
Pricing at a glance
USD $99 per seat/month month-to-month, or $79 per seat/month equivalent billed annually (USD $948 per seat/year before tax); 5 social profiles and 100 AI agent credits per seat/month, optimal send times and basic reporting. Limited publishing-focused tier; Smart Inbox/keyword monitoring not assumed included.
USD $199 per seat/month equivalent billed annually (USD $2,388/seat/year); vendor primary public pricing does not unambiguously show month-to-month Standard price in page inspected. 5 profiles, consolidated inbox, review and keyword monitoring, Trellis; Listening/Premium Analytics separately priced.
USD $299 per seat/month equivalent billed annually (USD $3,588/seat/year); current monthly checkout amount not directly shown in main pricing page. Unlimited profiles, AI Assist Enhance Post, tagging and extended insights; add-ons priced separately.
USD $399 per seat/month equivalent billed annually (USD $4,788/seat/year). Includes Professional plus AI Assist Enhance Reply, sentiment in inbox/reviews, API/helpdesk integrations and customer-care reports. Monthly no-contract amount not assigned from third-party websites.
Custom price and contractual billing. Includes Advanced and tailored onboarding, SSO setup and support. Sales contract needed for seat minimums, analytics/listening add-ons, security and service level.
Official pricing / availability source · Checked 27 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.
Editorial verification: Not yet verified. Check the vendor's site for current pricing.