Glean

Find company knowledge across apps, ask grounded questions and automate permission-aware work with enterprise AI agents.

AI Productivity & Knowledge Tested (owner reported)

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Ratings and score variables

These are third-party review snapshots from the supplied research. They are not Toolbaaz scores or evidence of Toolbaaz hands-on testing.

No directly matched, rated third-party listing was supplied for this Tool.

Toolbaaz feature, usability, value and integration/trust scores were not supplied. Those variables will appear after an editor records and approves them.

Quick facts

Vendor: Glean Technologies
Pricing model: —
Plan pricing: Contact sales; no official public subscription amount confirmed Not editorially verified
Free plan: Not confirmed
Free trial: Not confirmed
Last verified: Not yet verified

About Glean

Glean is an enterprise Work AI platform that connects to an organization’s content and business systems so employees can search across sources, ask cited questions, and build task-oriented agents. Its offerings include Search for permission-aware company-wide discovery, Assistant for drafting and contextual answers, and Agents for approved multi-step work. Glean documentation describes connectors for tools such as Slack, Google Drive, Jira, GitHub, Confluence and Microsoft 365; permissions synced from connected systems determine what each worker can retrieve. Adoption depends on administrators configuring connectors, access groups, identity and data handling, and security controls. Glean promotes SOC 2 Type II, ISO 27001 and ISO 42001 material through its trust portal; Toolbaaz has not independently audited reports or run a tenant-level test. The verified official site emphasizes a demo/sales-led engagement but does not disclose a dependable public per-seat or contract price, so this profile provides no invented number or free-plan claim. Glean Technologies is distinct from the unrelated Glean.ai accounts-payable vendor. Source-backed description only; no Toolbaaz hands-on assessment.

Best for

Best for midsize or large teams managing fragmented company knowledge across several SaaS applications with an IT/admin owner to govern permissions, deployment and usage. Poorer fit for solo operators, organizations without connector access, or buyers seeking transparent self-serve monthly pricing.

Glean pros and cons

Pros

Search brings documents, tickets, chats and records from authorized connected apps into a centralized discovery workflow.
Glean Assistant can provide source-linked answers so employees can inspect supporting company documents.
Permissions-aware indexing is part of documented connector behavior rather than a promised unrestricted data crawl.
Agents and APIs let authorized teams build selected workflows that operate with organization context.
Glean provides security architecture materials and a trust portal describing SOC 2 Type II and ISO standards for procurement review.

Cons

−Official product pages do not publish a reliable subscription price or full contract minimum; a procurement quote is necessary.
−Connector configuration, source permissions and identity mapping may require cross-team implementation before search relevance improves.
−The platform’s usefulness depends on connector coverage, healthy synchronization and correctness of each source’s access controls.
−External reviewers report occasional missed results or potentially overwhelming search output; these observations do not establish a measured accuracy rate.
−Using third-party LLM-backed agents on sensitive internal data demands IT/legal assessment of deployment, region, retention and model governance.

Features

Trust and governance resources

Certification statements are vendor-published, not independently audited by Toolbaaz

APIs and SDKs

Requires tenant credentials, approved scopes and API-use policies

Source-system access controls

Must validate IAM mappings and permission propagation for each connector

Grounded Assistant

Tenant and connector permissions apply; source availability and answer quality depend on indexed content

Agent workflows

Action permissions and tenant feature configuration required

Enterprise Search

Requires configured and healthy connectors plus source permissions

Connector coverage

Availability varies by application, license, deployment and configured scopes

Platforms

Connected Slack and collaboration appsBrowser-based enterprise platformAgents with configured connectorsSearch/Chat APIsEnterprise web search

Integrations

Dropbox Salesforce Google Drive Jira GitHub Slack Glean APIs Box Microsoft 365/SharePoint Confluence

Pricing — unverified

Pricing at a glance

Glean enterprise subscription (sales quote)

See pricing details

Glean’s official enterprise site directs customers to a sales demo. No dependable public per-user/month, annual-equivalent, minimum-seat, implementation or AI-agent consumption amount could be confirmed. Ask sales for USD or INR contract, billing term, connector entitlements and usage bands.

Deployment / enterprise expansion (quoted)

See pricing details

Vendor-documented connectors, security and APIs may require implementation services, additional licensing or contract negotiation; no official separate numeric rate or self-service tariff established. This is a procurement consideration, not a verified SKU.

Visit Glean

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

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Glean — frequently asked questions

What is Glean used for?

Glean connects company tools to make work knowledge searchable, answer questions with links to sources and support selected enterprise AI-agent workflows.

Does Glean have a free plan?

The official enterprise Work AI site does not confirm a permanent self-serve free plan. Evaluation/demo access, if offered, should be negotiated with Glean sales.

How much does Glean cost?

A dependable public monthly or annual price was not confirmed on glean.com. Request a quote describing per-seat charges, connectors, implementation, AI usage, minimums, tax and contract duration.

Which applications does Glean connect to?

Vendor documentation covers enterprise sources including Slack, Google Drive, Confluence, Jira, GitHub and others. An admin must configure each connector and verify its scope.

Does Glean respect document access permissions?

Glean describes source-permission-aware retrieval and syncing ACLs from connected apps. Organisations should test group/permission synchronization against their own access policies.

What is the difference between Glean Search and Assistant?

Search helps employees locate authorized content across connected apps; Assistant uses connected knowledge to form answers and drafts, with source context where available.

Can Glean agents perform actions in external tools?

Vendor documentation describes configured connector-backed read and write tools for agents. Actions must be enabled and governed; broad write access is not automatic.

Is Glean SOC 2 compliant?

Glean’s Trust Center states SOC 2 Type II and lists ISO credentials. These are vendor-published statements; procurement teams should obtain current independent reports and check their scopes.

Is Glean the same as Glean.ai accounting software?

No. This listing is for enterprise Work AI by Glean Technologies at glean.com, not the unrelated accounts-payable platform at glean.ai.