M

Make

Build multi-app workflows and AI agents visually with credit-metered automation.

AI Agents & Automation Tested (owner reported)

Ratings and score variables

These are third-party review snapshots from the supplied research. They are not Toolbaaz scores or evidence of Toolbaaz hands-on testing.

G2As recorded Oct 27, 2026
4.6

428 reviews · 5-point scale

Listing scope: Make.com automation platform formerly Integromat; distinct from G2 Make branding agency.

View G2 source
CapterraAs recorded Oct 27, 2026
4.8

409 reviews · 5-point scale

Listing scope: Make (formerly Integromat), integration/automation software.

View Capterra source

Toolbaaz feature, usability, value and integration/trust scores were not supplied. Those variables will appear after an editor records and approves them.

Quick facts

Vendor
Make
Pricing model
—
Plan pricing
Free; Core $12/month at 10,000 credits (USD) Vendor source checked; not a hands-on review
Free plan
Yes — check limits
Free trial
Not confirmed
Last verified
Not yet verified

About Make

Make is a visual workflow and AI automation platform (formerly Integromat) for connecting software without maintaining custom middleware for every integration. Users create 'scenarios' containing app triggers, routers, filters, transformations and actions. The platform's catalog includes commonly used services such as Google Sheets, Slack, Airtable, Microsoft 365, Shopify and third-party AI providers. More elaborate workflows can branch, map data, call APIs and handle execution errors. Make AI Agents can invoke tools and use contextual knowledge; their cost model and model access depend on the Make plan and selected AI provider. Make is primarily browser-administered, while workflows run in the cloud. The vendor's published credit plans are Free, Core, Pro, Teams and custom Enterprise. Free provides 1,000 credits a month, at most two active scenarios and a 15-minute minimum scheduling interval. An indexed official 10,000-credit selection displays monthly USD prices of $12 Core, $21 Pro and $38 Teams, but the default dynamic page does not expose every numeric checkout field and annual discounts are not confirmed; annual-equivalent numbers are therefore not entered. Make renamed operations as credits: a typical non-AI module action consumes one credit, while built-in AI functions can also charge based on model tokens, and users connecting their own provider can owe separate provider fees. Credits expire by their monthly or annual term and exhausted scenarios pause until more credits are available. Make is especially attractive to technically curious operations teams looking for transparent visual orchestration. On G2 and Capterra, sampled reviewers frequently commend broad integrations, branching logic and time saved, while some describe a learning curve, opaque connector errors and manual recovery. These are attributed third-party accounts, not tests by Toolbaaz. Reliability depends on credential scopes, API rate limits, error-handling design and credit budgeting. Make publicly describes security controls and external audit programs; those vendor disclosures do not establish that any particular scenario or third-party connector has been independently audited by Toolbaaz.

Best for

Operations, marketing, ecommerce and IT teams connecting multiple cloud apps, data sources and AI models without hand-coding each workflow.

Make pros and cons

Pros

  • Visual scenario builder supports filters, routers and advanced transformations for multi-app workflows.
  • A large official integrations directory and HTTP/API paths widen connection options.
  • Genuine no-expiry Free plan offers 1,000 credits/month for evaluation.
  • Pro/Teams tiers introduce priority execution, search and collaboration controls.
  • Published security/audit disclosures and dedicated error-handler documentation help teams assess governance.

Cons

  • −Credit-metering becomes complex when loops, multiple modules and AI-token charges multiply within one run.
  • −Free tier is limited to two active scenarios and a 15-minute scheduler interval.
  • −G2/Capterra reviewers report a learning curve and debugging effort for sophisticated automations.
  • −Custom third-party model calls may incur additional external AI-provider bills.
  • −A failed credential, changed API or exhausted credits can interrupt automated business processes; monitoring is necessary.

Features

Credit accounting
Credits expire; AI token use can increase billed quantity, and scenarios pause when depleted.
Webhook/API automation
Request limits, data transfer and 10k-credit allowance vary by plan.
Collaboration and security
Some audits, SSO, advanced permission/hosting and service SLAs require Enterprise contract.
Routers and conditional paths
Each routed action can consume usage; router itself typically does not.
Make AI Agents
Provider/model choice and token-intensive tasks affect credits; paid plan needed for custom-provider connections.
Broad app directory
Specific modules and permissions differ by connector and plan.
Error handling and execution logs
Higher tiers provide stronger log search and extended governance options.
Visual scenario builder
Complex designs require API/data-mapping literacy and monitoring.

Platforms

Cloud-hosted workflow runnerAPI/webhook integrations with third-party servicesBrowser-based visual scenario editor

Integrations

Microsoft 365 Outlook Airtable Shopify Gmail HTTP APIs/webhooks Google Sheets WordPress Anthropic Claude Slack OpenAI

Pricing — vendor source checked

Pricing at a glance

Free
USD 0.00/month
USD 0.00/month with annual billing

USD $0/month, 1,000 credits each month, two active scenarios, minimum 15-minute scheduled execution interval; no card requirement and no time limit. 1 MB data storage is described for the 1k-credit tier.

Core (10,000-credit selection)
USD 12.00/month

Official Make indexed price-selection shows USD $12/month at 10,000 credits per month; annual equivalent and billing toggle not independently extracted. Unlimited active scenarios, 1-minute minimum scheduling, Make API and increased transfer allowance. Additional credits extra.

Pro (10,000-credit selection)
USD 21.00/month

Official Make indexed price-selection shows USD $21/month at 10,000 credits. Includes Core plus priority scenario execution, custom variables and full-text execution-log search. Yearly equivalent and India-specific checkout amount unverified.

Teams (10,000-credit selection)
USD 38.00/month

Official Make indexed price-selection shows USD $38/month at 10,000 credits. Adds teams, team roles and shared scenario templates. Number of collaborators not treated as a separate seat charge without vendor confirmation. Annual discount not numerically verified.

Enterprise
See pricing details

Custom quote; enterprise applications, governance, SSO/roles and SLA/support terms depend on sales agreement. Credit volumes, overage controls and region/taxes need negotiated terms.

Visit Make

Official pricing / availability source · Checked 27 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Make

Make — frequently asked questions

What does Make automate?
Make lets you connect SaaS apps and APIs into visual scenarios for scheduled or webhook-driven tasks such as CRM updates, lead alerts and data sync.
Is Make the same as Integromat?
Yes. Make is the current brand for the former Integromat automation platform. Listings for other firms called Make are unrelated.
Is Make free?
Yes. The vendor lists a no-time-limit Free tier with 1,000 monthly credits, two active scenarios and a 15-minute scheduler minimum.
How much does Make cost?
An official 10,000-credit pricing selection shows $12 Core, $21 Pro and $38 Teams per month in USD. Annual-equivalent prices and India checkout taxes still need confirmation.
What are Make credits?
Credits are the billing unit for workflow module actions. Many ordinary actions cost one credit, while certain AI-provider features use additional token-dependent credits.
What happens after Make credits run out?
Runs stop until credits or an upgraded allowance are added, and incoming webhooks may queue within their storage allowance.
Can Make connect to ChatGPT or Claude?
Official integrations support third-party AI services; Make credits and separate AI-vendor usage charges may both apply.
Are Make AI Agents available on the Free plan?
Make documents access to its own AI Provider on all plans, but custom AI-provider connections require a paid plan and credit rates vary.
Does Make support custom APIs and webhooks?
Yes. API modules and webhooks can connect supported systems; rate limits, authentication and account privileges still matter.
Does Toolbaaz test Make workflows?
Not yet. This is a cited vendor and customer-review research profile, not a hands-on Toolbaaz benchmark.

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