Zapier

Connect business apps with no-code Zaps, AI-powered workflows and automation tools

AI Agents & Automation Tested (owner reported)

Ratings and score variables

These are third-party review snapshots from the supplied research. They are not Toolbaaz scores or evidence of Toolbaaz hands-on testing.

G2As recorded Oct 27, 2026

4.5

2,089 reviews · 5-point scale

Listing scope: Exact Zapier automation platform; score reflects multiple products and workflows, not standalone Agents.

View G2 source

CapterraAs recorded Oct 27, 2026

4.7

3,083 reviews · 5-point scale

Listing scope: Exact Zapier core workflow automation platform, not a standalone AI Agents review listing.

View Capterra source

Toolbaaz feature, usability, value and integration/trust scores were not supplied. Those variables will appear after an editor records and approves them.

Quick facts

Vendor: —
Pricing model: —
Plan pricing: Free (100 tasks/month); Professional from $19.99/mo billed annually at entry task tier Vendor source checked; not a hands-on review
Free plan: Yes — check limits
Free trial: Yes — check eligibility
Last verified: Not yet verified

About Zapier

Zapier automates work across thousands of connected apps using triggers, actions, filters and conditional multi-step workflows. Its core suite includes Zaps, Tables, Forms, MCP, AI-assisted building and an expanding AI orchestration layer. As of October 2026, the official Free plan offers 100 tasks monthly with two-step Zaps, while Professional starts at $19.99 per month when billed annually at the entry task tier. Team starts at $69 monthly on annual billing and Enterprise is quote based; task allowances and overage rules materially affect the real cost. Zapier also maintains standalone Agents documentation but its October 2026 help center says Agents is moving to AI by Zapier, so legacy Agents activity pricing should not be confused with standard Zap tasks. Zapier G2/Capterra reviews cover the broader automation platform, not just its agent product. No Toolbaaz hands-on workflows or reliability benchmarks were run.

Best for

Small teams and operations staff connecting SaaS products, routing data and using AI inside monitored automation flows; poor fit for extremely high-volume tasks without usage monitoring or for teams needing complete on-premises control.

Zapier pros and cons

Pros

Officially advertises 9,000+ app connections spanning common business systems.
Free plan offers unlimited workflow, table and form assets within monthly usage limits.
Professional adds multi-step Zaps, premium integrations, webhooks and advanced workflow logic.
Team and Enterprise introduce shared connections, permissions and governance.
AI-assisted building, MCP and tool integrations expand use beyond traditional if-this-then-that workflows.

Cons

−Usage-based task billing means high-frequency, multi-action automations can incur overage charges.
−Free automation is constrained to two-step Zaps, 100 monthly tasks and 15-minute polling.
−Connecting apps can expose sensitive customer data, requiring explicit review of permissions and security scope.
−Debugging complicated workflows and third-party API errors can be challenging, according to individual external user reviews.
−Zapier Agents has a separate activity allowance and migration guidance, creating plan-comparison complexity in 2026.

Features

9,000+ integrations

Catalog scope varies by free/premium app and plan.

Zapier Tables and Forms

Free includes 2,500 table records and 10 form pages; increased limits paid.

Zapier Agents activity model

Standalone Agents Free/Pro/Enterprise plans are documented in legacy help.

No-code Zaps

Free: 2-step; multi-step Professional and higher.

AI assistant and MCP

Free entry-level suite, with action/task usage limitations.

Multi-step and webhooks

Professional and higher; some built-in steps do not count as tasks.

Automation monitoring

Tier-dependent; live observability controls often higher tier.

Shared workspaces and SSO

Team from $69 monthly billed annually; Enterprise advanced governance.

Platforms

Cloud/web workflow builderZapier app and AI integrationsAPI/MCP support

Integrations

Zapier MCP CRM, collaboration, marketing, finance and developer apps 9,000+ advertised app connections Tables and Forms

Pricing — vendor source checked

Pricing at a glance

Free

USD 0.00/month

USD 0.00/month with annual billing

USD $0, 100 tasks/month on the core Zapier automation platform. 2-step Zaps, 15-minute polling, 2,500 table records, 10 form pages; premium plan 14-day trial upon signup. Agent activity quotas separate.

Professional

USD 19.99per month, billed annually

USD $19.99/month equivalent when billed annually, 750-task starting tier as documented in current pricing explainer. Task selection, monthly checkout and extra-task rate require confirmation.

Team

USD 69.00per month, billed annually

USD $69/month equivalent billed annually at vendor reference entry usage tier; supports up to 25 users, shared connections/folders and SAML SSO. Higher usage tiers cost more.

Enterprise

See pricing details

Quote-only organization tier. Terms and task allowance negotiated, including governance, analytics, app controls, SCIM/SSO and support commitments.

Visit Zapier

Official pricing / availability source · Checked 27 October 2026. Confirm current taxes, regional terms and allowances. A listed plan is not necessarily the cheapest option.

Editorial verification: Not yet verified. Check the vendor's site for current pricing.

Alternatives to Zapier

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Lindy

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n8n

Orchestrate AI agents, integrations and business workflows with cloud or self-hosting.

Zapier — frequently asked questions

Is Zapier free?

Yes. The core free plan includes 100 tasks per month, two-step Zaps, and limited Tables/Forms resources. Premium features become unavailable when the introductory trial ends unless upgraded.

How much does Zapier Professional cost?

Zapier publicly cites $19.99 per month equivalent when billed annually for the entry Professional tier; usage tiers, overages and local taxes alter the total.

What is a Zapier task?

A task is a billable completed action in an automation, not simply one whole workflow run. Complex Zaps can use several tasks per event; check exclusions and extra-task pricing.

What can Zapier automate?

Common examples include CRM lead routing, form-to-spreadsheet updates, marketing notifications, invoice handoffs, team alerts and AI-assisted categorization across supported apps.

How many apps does Zapier support?

Zapier currently advertises more than 9,000 app connections, but supported triggers, actions and premium access depend on each integration.

Does Zapier have AI agents?

Yes, but its October 2026 help center says the standalone Agents offering is moving to AI by Zapier. Confirm the active purchase/migration route instead of assuming the older Agents plan is permanent.

Do Agents activities use the same quota as Zap tasks?

No. Zapier documentation says standalone Agents activity usage is tracked separately from regular Zap task usage; the distinction may change as Agents migrates.

What is included with Zapier Team?

The annual-billing reference starts at $69/month and adds shared workspaces/folders, app connections and team permissions. It supports up to 25 users per the public pricing article.

Can Zapier connect to sensitive finance or customer systems?

Integrations can move sensitive data; check app scopes, user access, audit controls, retention and security/contract requirements before deploying real workflows.

Has Toolbaaz tested Zapier automations?

No. This staging profile uses public vendor material and clearly attributed third-party reviews; no hands-on testing or performance claim has been approved.